Priority Support for Vendure
Stop waiting in open-source queues. With a Vendure Priority Support retainer you jump to the front of the line for code reviews, bug fixes and roadmap guidance, so your team ships commerce features on schedule.
When every release window matters
Engineering teams recover an average of 4-5 sprint days per quarter.
Tight deadlines
Product launches and campaign windows won’t wait for an open-source queue. With Priority Support, your pull requests are reviewed within 48 h, keeping features flowing through CI/CD and preventing last-minute scramble fixes.
Critical bugs
A single production bug can drain revenue by the minute. Retainer clients jump to the front of our triage line—expect a hot-fixed release or a rock-solid workaround in less than three business days.
Knowledge gaps
Vendure moves fast. Whether you’re onboarding new developers or integrating a complex plugin, having a direct Slack channel to the core team slashes ramp-up time and spares your engineers hours of guess-and-check.
Roadmap risk
Building on a platform means betting on its future. Priority Support gives you early feature previews and a voice in the roadmap, so you can plan upgrades with confidence instead of reacting to surprise changes.
What’s Included in Every Retainer
Starter
[S]Reduce hours of guess-and-check by your engineers.
Growth
[G]Make sure you deliver projects on time and resolve production issues faster.
Enterprise
[E]Deliver and operate Vendure on scalewith absolute confidence.