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Professional Services

Implement Vendure with your team, with our support

Your in-house team owns delivery. The engineers who build and maintain Vendure work alongside them across the full journey: Evaluate, Build, Run.

Continuous engineering input across every phase

Vendure Platform includes support for the Vendure product. Professional Services is separate and optional: it supports your implementation journey when your in-house engineering team wants the people who build Vendure alongside them.

Your engineers keep delivery ownership while the Vendure team helps shape the proof of concept, establish the implementation, review architecture, and solve difficult integration or performance problems. Prefer a team to own delivery? An official Vendure partner can implement the project end to end.

The journey

A clear path from deciding to live in production

Three named phases with concrete offerings, so engagement is predictable, scoped, and comparable across vendors.

Evaluate

Goal: confidently say yes (or no) to Vendure. A six-week scoped proof of concept, run with your build team on your real use case.

Explore the PoC package

Build

Goal: ship v1 to production. The Jumpstart package sets the project up right after signing, then Vendure experts work embedded with your team at one transparent rate.

Explore Build offerings

Run

Goal: operate well, evolve safely. Support retainers with defined response windows, plus consulting and advisory.

Explore Run offerings
Evaluate

The PoC package: prove it on your real use case before you commit

Six-week scoped sprint

Fixed timeline, defined milestones, evidence-based go / no-go at the end. No open-ended discovery loop.

Vendure engineering team on the build

The engineering team shipping Vendure works directly alongside the build team throughout the sprint, working through your real use case on the actual architecture you will run.

The full platform on your own data

Evaluate everything Vendure can do during the sprint, on your own data and your own integrations. Nothing held back, nothing simulated.

Reusable artefacts you keep

Architecture, prototype, and recommendations stay with you whether you proceed or not. The output is yours.

Start a PoC
Get a scoped six-week PoC on the calendar

Tell us about your evaluation. We will come back with a concrete sprint plan.

Build

Expert engineers, embedded alongside your team

We embed up to three Vendure experts with your team: architecture and design, code review, pairing with your engineers, performance work, upgrades, and unblocking your team when it is stuck. We never take over the project, and that is the point: your team keeps delivery ownership and builds up the knowledge, so you are not dependent on us when the engagement ends. Embedded work uses one rate, with the full commercial detail in a two-page rate card you can hand straight to procurement.

One rate: €200 an hour, €1,600 a day

Per expert, excl. VAT, billed in full eight-hour days. On-call strategic input from our leadership team, where it helps, is billed at the same rate and only for the time used.

Embedded work: three dials

Assemble the engagement from people, days per week, and term, and adjust the mix as the work evolves. Indicatively, that runs from €4,800 a week for one expert at three days to €24,000 a week for three experts at five.

People: up to three experts

Sized per project to the phase you are in, from a single senior engineer to a team of three.

Days per week: three to five

Three days a week keeps steady momentum. Five is for intensive phases, like the final stretch before a launch or a migration.

Initial term: three months and up

Three months minimum, whatever the intensity. Beyond that the term is a guide, not a lock-in: a longer term reserves the team more firmly, always at the same rate.

Also in Build

The Jumpstart package: from signature to a running project

Vendure Jumpstart is a separately priced onboarding engagement for the first implementation sprints. Everything beyond it, from migration support to workshops and team training, runs as embedded work at the standard rate.

Jumpstart package

Start the implementation with the Vendure team alongside yours. We help establish the project, get developers productive, make the first architecture and integration decisions, and guide the initial sprints before your team takes full ownership.

Everything else: the rate card

Migration support, workshops, and developer training are not separate packages. They are scoped as embedded work with the services team and billed at the standard rate, so there is one price to understand.

Run

Operate well, evolve safely

Coverage for the long horizon: production support and the architectural input that keeps a Vendure deployment healthy.

Support retainers

Defined response paths, direct line to the Vendure engineering team, priority triage. Response windows and scope are defined up front, sized with the services team.

Consulting and advisory

Architecture reviews, performance audits, upgrade planning, roadmap input. For teams that need senior input without a full retainer, scoped with the services team and billed at the standard rate.

Teams building complex commerce with Vendure.

FAQ

Common questions before you start

Questions we hear from engineering and procurement teams evaluating Professional Services.

Talk to us
Tell us where you are on the journey

Evaluating, building, or running Vendure in production. Same team, same contact, every phase.